Privacy Policy

This privacy policy explains how we collect, use, and protect your personal information when you interact with our website and services.

Information we collect

When you submit an inquiry through our website, we collect the following information:

• Your full name
• Email address
• Selected experience or service of interest
• Any additional information you choose to provide in your message

How we use your information

We use the information you provide to:

• Respond to your inquiries about our wilderness experiences
• Provide information about availability, pricing, and preparation requirements
• Process bookings and maintain reservation records
• Communicate important updates related to your scheduled experience
• Improve our services based on customer feedback and preferences

Information sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business, such as payment processors or booking systems
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry records are typically retained for three years from the date of last contact.

Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of marketing communications at any time

Cookies and tracking

Our website uses essential cookies to remember your cookie preferences and maintain session functionality. We do not use tracking cookies or third-party analytics. For more information, please see our Cookie Policy.

Changes to this policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date.

Contact us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at [email protected].

Last updated: September 9, 2026