Data Protection

We are committed to protecting your personal data and respecting your privacy rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Legal basis for processing

We process your personal data based on the following legal grounds:

• Consent: When you submit an inquiry or booking request, you provide explicit consent for us to process your information
• Contractual necessity: Processing is necessary to fulfill our service obligations to you
• Legitimate interests: We process data to improve our services and communicate relevant information, balanced against your privacy rights

Your data protection rights

Under data protection law, you have the following rights:

Right to access

You can request copies of your personal data that we hold. We will provide this information within 30 days of a verified request.

Right to rectification

You can request that we correct any information you believe is inaccurate or incomplete.

Right to erasure

You can request that we delete your personal data under certain conditions, such as when it is no longer necessary for the purposes for which it was collected.

Right to restrict processing

You can request that we limit how we use your data under certain circumstances.

Right to data portability

You can request that we transfer your data to another organization or directly to you in a structured, commonly used format.

Right to object

You can object to our processing of your personal data for specific purposes, including marketing communications.

How to exercise your rights

To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days. To protect your privacy, we may need to verify your identity before processing your request.

Data transfers

Your personal information is stored and processed in Canada. If you are located in the European Economic Area, please note that by using our services, you consent to the transfer of your data to Canada, which may have different data protection standards than your home country.

Automated decision making

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.

Data breach notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours of becoming aware of the breach, as required by law.

Supervisory authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with:

• Office of the Privacy Commissioner of Canada
• Your local data protection authority if you are in the EU/EEA

Data protection officer

For questions regarding data protection or to exercise your rights, please contact [email protected].

Last updated: September 9, 2026