Information presented on this site is promotional and educational in nature

Let's plan your wilderness experience

Share some details about your interests and we'll help you find the right journey.

Reach us

Location

347 Mountain Ridge Avenue
Banff, Alberta
T1L 1A2
Canada

Office hours

Monday to Friday: 9:00 AM – 5:00 PM MST
Saturday: 10:00 AM – 3:00 PM MST
Sunday: Closed

Response times may extend during peak season (June through August) when many team members are leading expeditions in the field.

Mountain landscape view

Common questions

How physically demanding are these experiences?

Difficulty varies significantly by journey. Our easiest experiences involve 8-12 kilometers per day on maintained trails with minimal elevation change. Our most challenging involve 15-20 kilometers daily with substantial elevation gain and rough terrain. We provide detailed physical requirement descriptions for each experience and encourage honest self-assessment.

What if weather forces itinerary changes?

Mountain and coastal weather can shift rapidly. Guides have authority to modify routes, delay departures, or adjust activities based on safety considerations. We build flexibility into every itinerary and our guides know multiple route options for each region.

Do I need previous outdoor experience?

Not necessarily. Several of our journeys are designed for people new to wilderness travel. However, basic fitness and comfort with spending extended time away from modern amenities are important. We'll ask about your experience level and recommend appropriate options.

What's your cancellation policy?

Cancellations more than 60 days before departure receive full refunds minus a 10% administrative fee. Cancellations 30-59 days before receive 50% refunds. Cancellations within 30 days are non-refundable unless we can fill your spot, in which case we refund 75% of the cost.